FAQ's

A: Orders placed before 5PM CST, typically ship same day ( Mon - Fri ).  Delivery times can vary depending on the service that you select and the destination.  Generally, our standard free shipping option can take 6-15 business days However, please be advised, as stated by the shipping carriers, these delivery times are estimates and may vary depending on the destination address. 

Do you Ship to Foreign Countries?

A:  Yes, we currently ship to United States, Australia, United Kingdom and Canada. During the checkout process you can add the items that you are interested in, select your country and add your complete address to view several different available shipping options based on weight and destination.

Please note that shipping quotes provided at checkout are live rates with no markup for handling but do not include foreign taxes or customs duties. 

I messed up on my order, can I change/add an item, color, shipping address or email address?

A: No problem at all, as long as your order has not already shipped out. Please email us directly at info.oceannora@gmail.com as quickly as possible. Please provide your order number and any other permanent info. 

How can I cancel my order before it ships?

A: No problem at all, as long as your order has not already shipped out. Please email us directly at info.oceannora@gmail.com as quickly as possible. Please provide your order number and any other permanent info.